Get in Touch
Have a question about your order, our products, or just want to know more about TYR? We're here to help.
Email us at info@tyrskincare.com and we'll get back to you within 1–2 business days.
Frequently Asked Questions
Where do you ship? We currently ship within the United States.
How long does shipping take? Orders are processed within 3–5 business days, then arrive 3–5 business days after shipping. Total time from order to delivery is typically 6–10 business days.
Can I track my order? Yes — you'll receive a tracking number via email once your order ships.
What's your return policy? We offer a 30-day money back guarantee on first-time purchases. Visit our Return Policy page for full details.
My order arrived damaged. What do I do? Email us at info@tyrskincare.com within 14 days of delivery with your order number and a photo and we'll send a replacement right away.
Still have questions? Reach out at info@tyrskincare.com — we read every email and respond personally.